LDShop misadventure

I bought the 6480 + 1600 bonus crystal pack for Genshin Impact. However, I only received 12960 crystals (6480 x 2). LDShop didn't send me the 1600 bonus crystals, claiming it was due to the double reward. Customer service wasted my precious time with vague answers and asked me to provide videos, only to repeat the same thing. They then refused to refund me. I already bought the same pack on Lootbar in version 4.0 and received 14560 crystals (6480 x 2 + 1600). Am I the only one in this situation? I wanted to use this site to save a few euros, but in the end, I just feel like I've been scammed and wasted my time.

Commentaires

mimu6662026-01-03 22:56

SecureSeashell2026-01-03 23:01

I think you’re the one who was confused here. 6480+1600 is what you get if you don’t have the first time x2. You had it, so instead you got 6480x2.

All they’re doing is buying the exact ingame pack for you that you would’ve bought ingame.

louiebroberts2026-01-03 23:02

I mean I'm not sure what you expected? if you bought the 6480 pack in the game you would've got the 6480x2 bonus, without the extra 1600 since that's only what you get if you buy it multiple times. when you buy through third party it's not like they're gifting you gems, they just make the 6480 purchase to your UID and then in-game they reward you with whichever bonus is applicable... no scam

mimu6662026-01-03 23:13

I was expecting to receive 6480 + 1600 crystals (that's the name of the pack and that's also what's written on the image of the pack) as well as an additional 6480 crystals because this is the first time I've bought this pack this year.

TehEpicGuy1012026-01-03 23:03

They label the packs with the "+1600", under the assumption that you've already used the 2x bonus. If you still have the 2x bonus, then it takes over the normal bonus, and just doubles the base amount. That's how it's always worked in the game.

So either you're just misrembering your Lootbar purchase, or Lootbar majorly screwed up somehow.

Painfulpower2026-01-03 23:06

You didn't get scammed. LDShop and other 3rd party uses the ingame topup.

First top up is 6480x2 = 12960
All top ups afterwards is going to be 6480 + 1600 = 8080

I don't believe you receiving 14560 from top up before in 4.0, If you can prove you got that, feel free to post it.

And if you actually read on LDShop:
Genshin Impact First-time Top-up Bonus

If you have not previously topped up your UID of Genshin Impact in the game or through any platform, you will enjoy the following benefits:

Top up 60 Genesis Crystals to receive 120 Genesis Crystals
Top up 300 + 30 Genesis Crystals to receive 600 Genesis Crystals
Top up 980 + 110 Genesis Crystals to receive 1960 Genesis Crystals
Top up 1980 + 260 Genesis Crystals to receive 3960 Genesis Crystals
Top up 3280 + 600 Genesis Crystals to receive 6560 Genesis Crystals
Top up 6480 + 1600 Genesis Crystals to receive 12960 Genesis Crystals

mimu6662026-01-03 23:22

Honestly, when I buy a "6480+1600 crystals" pack, I expect to receive 8080 crystals. But thank you for your replies.

No-Jackfruit56022026-01-04 00:51

I’m a little confused. You seem so annoyed at getting more crystals than you thought you would.

Is there something wrong with that?

uptodown122026-01-04 03:38

He expected he would get "6480+1600" (written on the website) + "6480" (from the first top up bonus) totaling 14560

Affectionate-Swim-592026-01-03 23:06

They dont give 1600 for free the game does, when you buy 100 pack first its 6480×2 and after its 6480+1600, so ldshop assumes its the second

blueandgoldilocks2026-01-03 23:11

Jean be like "Klee blew something up again, didn't she?"

SanicHegehag2026-01-03 23:20

Good lord you're stupid.

It buys the gems from *your* in game shop. If you've already used the 2x bonus, you don't get it again.

iCeReal2026-01-04 00:08

Absolutely noone can give you primos other than hoyo

Any bonusses directly use what you would get from the ingame shop

issm2026-01-04 07:29

I'm sorry, did you miswrite something?

You paid for 8080 crystals, got 12960 crystals, and you're... complaining? You're demanding, what, 12960 + another 1600?

If this is an accurate representation of your situation, I offer my sincere condolences to the customer service rep that had to waste their time dealing with you.