600+ MS game?

Returning user here, have been playing daily for the past 3ish months? I’ve recently been experiencing crazy ping?

I’m located in Asia, not using VPN, in ASIA server. Running the game on a decent computer (RTX 3050). I’m very used to playing on 70-90ms, but the past week my game averages like 6-700ms?

Ive checked:

\- correct region (Asia server)

\- Internet connection (speed & connection test shows fast and stable)

\- restarted my computer/router god knows how many times

\- cleaned my PC fans (I was desperate)

\- Nvidia drivers are updated

\- background applications have been kept to only the basics (Google/Discord/spotify etc “end tasked”-ed

\- no firewall/antivirus bc I live life on the edge

Please help me I just want to farm primos

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Commentaires

Puzzleheaded_Fox_7572026-01-09 14:10

To add more insight, when my friend joined my world it dropped back down to 90ms. Jumped straight back to 730ms after he left

Shahadem2026-01-09 15:36

Seems like your Internet provider does not like you accessing Genshin or Mihoyo flagged your account.

Puzzleheaded_Fox_7572026-01-09 16:04

Noooo but I have done nothing sketchy I just dolphin once in awhile I don’t refund primos TT

NewShadowR2026-01-09 16:30

It's not just you. I'm getting it too, its unplayable and yes, at 600ms. Something is very wrong and im absolutely surprised that there aren't more posts. Exact same issue as you.

Puzzleheaded_Fox_7572026-01-09 16:31

How long has it been happening for you? I’m gonna attempt to uninstall and reinstall tmr, if not i might email hoyo (if that’s an option). I didn’t spend my $$ just to quit now TT

KidUrza2026-01-09 16:35

Definitely contact Mihoyo support about this, and tell them the part about having normal ping with a friend in your world, cuz that's bonkers.

NewShadowR2026-01-09 16:37

I think ... about a few days now or so. Definitely wasnt there when i completed the recent winter game event.

Puzzleheaded_Fox_7572026-01-09 16:38

Mine should be about 3 days to a week, happened a lil bit after I got my xilonen.. Is she the problem..

nova_51622026-01-09 18:09

Email Hoyo about it, don’t bother reinstalling. This will probably be fixed sometime soon, as suddenly as it started.

High ping is usually going to be an issue somewhere out on the internet, not on your PC. It could be your home connection to the internet, or the path that information takes (over the internet) from your home to Hoyo’s servers, or Hoyo’s servers themselves.

My blind guess is that it’s option #2, an issue with the path that information is taking over the internet. This can happen sometimes, like when a cable is cut and someone has to make repairs. Hopefully I’m wrong and it’s just an issue with Hoyo’s servers.

Email Hoyo about it, but be mentally prepared. In the worst case scenario it could take a few weeks to properly fix

Puzzleheaded_Fox_7572026-01-10 00:56

Guess I’ll email them

Nadi-newb2026-01-09 19:12

Have you tried to connect via your smartphone hotspot?

Activate the microsoft defender Antivirus and let it run, you can leave the real time protection on, it uses very little resources, nothing you'll ever feel with that hardware. While gaming, it mostly deactivates itself too.

If you have 5 bucks, try Mullvad VPN, dead simple and secure. There's a good chance your ping will be much lower, but no guarantees.

You should let the VPN exit in Tokyo Japan while playing, that's where the alicloud servers are located for Genshin. The Mullvad App has a big button for selecting the outgoing server.

issm2026-01-09 22:07

> Mullvad VPN

It's 5 bucks *per month*.

Mullvad is probably the best VPN you could get for privacy, but if that's not a concern, there are plenty of cheaper options.

Especially since the average user is doing a hundred other things that compromise the privacy you get from using Mullvad.

Puzzleheaded_Fox_7572026-01-10 00:57

I have not, but will try that!

issm2026-01-09 22:04

Why would your fans have an effect on network latency?

Your ISP has a routing issue to Genshin's servers.

You can try using a VPN to bypass your ISP's routing. Or complain to your ISP. That never works, but it might make you feel better.

Puzzleheaded_Fox_7572026-01-10 00:58

No clue, I was just desperate to fix the ping, I assumed maybe my computer was overheating or smth, I used to play FPS games a lot and when my ping was crazy and it wasn’t a network issue, cleaning my PC of its blanket of dust always did the trick

swimminglyy2026-01-10 18:39

Same issue, Asia server, in SEA, 600+ that feels more like 2s. On mobile. Across two different devices. It’s related to my isp because swapping to another instantly reduced it once. There’s some weird routing going on somewhere lately I think, because some of my other games, but not all, are also randomly laggy.

Puzzleheaded_Fox_7572026-01-11 07:40

Only genshin is lagging for me, all my other games are fine 🥲

superninjax2026-01-11 14:04

Starhub? I'm running VPN to temporarily fix this issue. It has happened before with 200/300+ ping but it's the first time I've seen it reaching 600-700ms. The issue usually resolves itself in a few days or short weeks but w/e; it's a routing problem 100% since VPN fixes it and there's nothing you can do on your side besides reporting the issue.

swimminglyy2026-01-11 14:38

Definitely starhub for me… is there a VPN you recommend, if I may ask?

superninjax2026-01-12 12:09

Any mainstream vpn is fine. I'm running nordvpn now since i had a good cheap deal for a multiple year subscription.

If you are really concerned about privacy and wouldn't mind paying extra more you could go mullvad like some has suggested, I was using that for a while and it was pretty good. Protonvpn also seems to be a decent choice which many seem to recommend.

You could also use vpns that are dedicated to optimal routing for lower ping such as mudfish or exitlag, but honestly if you are getting a vpn might as well get ones that suit general use better as they are usually more privacy-focused.