I keep on getting this error message and idk what to do. It’s been quite a while since I played on this account. Anyone know what I need to do to fix it?
Commentaires
Yahiroz2026-01-29 17:25
Are you able to log in to [account.hoyoverse.com](http://account.hoyoverse.com) with the FB login? Might be worth linking an alternative login method to the account.
alyrnator2026-01-30 00:17
unfortunately not:( i keep on getting login errors
Yahiroz2026-01-30 00:21
Probably best to reach out support to see if the account still exists.
alyrnator2026-01-30 01:49
i think it still exists bcoz im friends with it on my alt account
also i do have an email linked to it but it’s hotmail and i can no longer access it
Commentaires
also i do have an email linked to it but it’s hotmail and i can no longer access it