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Hoyoverse

HOYOVERSEEEE PLEASEE HELP ME

So what happened was i accidentally bought the wrong currency in game and now idk what to do

the banner is also about to end

my money (to spend on games )is over

PLEASE HOYO help i want genesis crystals (3280+3280) not the Chronal nexus from millastra wonderland (3280 + 600) 🙏🙏🙏🙏🙏🙏

i have submitted a ticket and now im waiting if possible Gods of genshin please check it before the banners enddddd 🙏🙏🙏🙏🙏🙏🛐🛐🛐

Commentaires

ulquiorrracifer2026-01-30 15:51

Whats the point of making a reddit post?

dig_bick_694202026-01-30 15:54

maybe if this post gets enough traction they will see it is what i hope i gotta do whatever i can to maybe get help even a minute faster 💀 ive messaged this on every social media platform available to me

Awkward-Surprise2026-01-30 16:43

Sir, this is not Valve. No one in Hoyo check the reddit post.

dig_bick_694202026-01-30 16:43

didnt know that thanks for the info imma delete this rq

Hour-Conference17062026-01-30 16:14

And what exactly should Hoyo do now? You signed the purchase agreement without a right of withdrawal (verified multi-click payment), but you can still try. Good luck, and may you win your 50/50.

dig_bick_694202026-01-30 16:17

Maybe they could change the currency or issue a refund before the banner ends ??? its literally a game they coded

Hour-Conference17062026-01-30 16:19

Therefore, I wish you good luck; the probability of it is low, but perhaps it exists.