Hoyo has lost it!!
So here I was chilling with my friends in co op the 3 of us were hanging out exploring having fun and it all went good then the next day I get a chat ban for 1 week. Then the next day my friend also gets a 1 week chat ban we did think of y we got the ban and it maybe reasonable or not but my friend reached out to hoyo's customer service for info regarding the ban but hoyo didn't comply even after 2-3 times they won't tell the exact reason or thing that got us banned
We were pretty pissed off but yeah we just moved on after we all got our ban lifted we were playing as usual but my friend had an idea to check hoyo's banning causes so he and his other two friends came together to play in co op and then they had a normal conversation without slurs without curse without any unethical words and then all three of them reported each other to see if hoyo bans them without any cause and to our surprise hoyo does ban 2 of them. One for a week then another for a month without any fkin reason if they try contacting customer service they just go round and round and round never giving the answers or reason. Lastly never got the specific reason for ban it's always violating policy
And no matter how many times we ask the ban is never lifted and it's quite irritating as there is only one option of communication in genshin. The thing i fear if if these false report gets me banned and that too to some extent that I even get banned on my acc or device. I know the mods won't care the officials won't care.
I have seen A LOT worse chatting with some people they are disgusting asf but hoyo never banned them.
I hope this matter get the attention it needs😕
We were pretty pissed off but yeah we just moved on after we all got our ban lifted we were playing as usual but my friend had an idea to check hoyo's banning causes so he and his other two friends came together to play in co op and then they had a normal conversation without slurs without curse without any unethical words and then all three of them reported each other to see if hoyo bans them without any cause and to our surprise hoyo does ban 2 of them. One for a week then another for a month without any fkin reason if they try contacting customer service they just go round and round and round never giving the answers or reason. Lastly never got the specific reason for ban it's always violating policy
And no matter how many times we ask the ban is never lifted and it's quite irritating as there is only one option of communication in genshin. The thing i fear if if these false report gets me banned and that too to some extent that I even get banned on my acc or device. I know the mods won't care the officials won't care.
I have seen A LOT worse chatting with some people they are disgusting asf but hoyo never banned them.
I hope this matter get the attention it needs😕
Commentaires
Take the ban on the chin and don't whine.
Oh good then it’ll be deleted soon
I'm not trying to defend Hoyo here, but most of this sounds like self-inflicted stupidity. Especially after already having one (apparently undeserved) ban on their record.
(Also if there's no good ingame communication, why not get some outside communication channel set up?)
2. I agree with self-inflicted stupidity but why give a ban if we haven't violated any policy
3. This is doable not outside your friend zone
2. Because as far as Hoyo is looking, they did violate policy. They have multiple reports of people who were offended by the things said in that chat. And those reports were about people who apparently already had a recent ban about that exact thing, so decent reason to assume those people apparently didn't learn their lesson and need another ban. There's so many people and presumably so many reports, they won't all get manually checked.
Seriously, it cannot be overstated how utterly stupid it is to report each other, especially when you already think/know/believe that Hoyo can ban on false reports too. It's genuinely the stupidest thing I've seen anyone do on this reddit.
3. I don't know what you're saying. Exchange some contact info, get on discord or a dozen other messaging services.
Based on this, I hope the bans continue until it is permanent.
Hoyo probably seen you had a previous ban so probably had a strike already 🤣